Legal
Last updated: March 2026
FireKirin ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fkski.com, make a purchase, or interact with us in any way.
By using our website, you agree to the collection and use of information in accordance with this policy.
When you make a purchase or create an account, we may collect the following personal information:
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and browsing behavior on our site. This data helps us improve our website and your shopping experience.
We use the information we collect to:
All payment transactions are processed through PayPal, a globally trusted and PCI DSS Level 1 certified payment processor. We do not store your credit card information on our servers. Your payment data is encrypted and handled directly by PayPal's secure infrastructure. You can pay with your PayPal balance, linked bank account, or credit/debit card through PayPal.
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
Depending on your location, you may have the following rights regarding your personal data:
California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us at [email protected].
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order records are kept for a minimum of 7 years for tax and legal compliance.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
By accessing or using the FireKirin website (fkski.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products. These terms apply to all visitors, users, and customers of our website.
All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time without notice. Prices are listed in US Dollars (USD) and are subject to change without prior notice. We make every effort to display accurate product descriptions and images, but we do not guarantee that colors, specifications, or other details are completely accurate.
In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly with a full refund.
By placing an order, you represent that you are at least 18 years old and that the information you provide is accurate and complete. We accept payment through PayPal, which supports PayPal balance, linked bank accounts, and major credit/debit cards. All payments are processed securely through PayPal's trusted platform.
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.
Orders are shipped from our US warehouse located at 8110 Power Ridge Rd, BLDG 200, Sacramento, CA 95826. We ship via UPS and DHL. Local pickup is also available at our Sacramento warehouse by appointment.
Shipping times are estimates and are not guaranteed. FireKirin is not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control. Risk of loss and title for items pass to you upon delivery to the carrier.
All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Ningbo Fire Kirin Technology Co., Ltd. and is protected by international copyright, trademark, and intellectual property laws. FireKirin holds international patents for its "Integrated Internal Spectrum Snowboard Molding" technology.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.
FireKirin snowboards are warranted against manufacturing defects for a period of one (1) year from the date of purchase. This warranty covers defects in materials and workmanship under normal use. It does not cover damage resulting from misuse, abuse, neglect, accidents, unauthorized modifications, or normal wear and tear.
To make a warranty claim, please contact us at [email protected] with your order number and a description of the issue, along with photos if applicable.
To the fullest extent permitted by law, FireKirin shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product in question.
Snowboarding is an inherently risky activity. FireKirin is not responsible for any injuries or damages that may occur during the use of our products. Users assume all risks associated with snowboarding and related activities.
When you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of Sacramento County, California.
8110 Power Ridge Rd, BLDG 200
Sacramento, CA 95826
All US orders ship directly from our Sacramento, California warehouse, ensuring fast delivery times and lower shipping costs. Local customers are welcome to pick up orders in person by appointment.
Standard and expedited shipping available for all US orders.
International and domestic express shipping with full tracking.
Pick up your order directly from our Sacramento warehouse. Schedule an appointment after placing your order.
Orders are typically processed within 1–2 business days. Once shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking to update after shipment.
Free shipping is available on orders over $500 within the continental United States. For orders under $500, shipping rates are calculated at checkout based on the destination and selected shipping method.
International shipping is available via DHL. International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
We want you to be completely satisfied with your FireKirin purchase. If you are not satisfied, you may return your product within 30 days of delivery for a full refund or exchange, subject to the following conditions:
If you receive a damaged or defective product, please contact us within 7 days of delivery with photos of the damage. We will arrange a free replacement or full refund at no additional cost to you.
All FireKirin snowboards come with a 1-year warranty against manufacturing defects. See the Terms of Service section above for full warranty details.
If you have any questions about our policies, please don't hesitate to reach out.
Email: [email protected]
Phone: +86 136 9029 4949
US Warehouse: 8110 Power Ridge Rd, BLDG 200, Sacramento, CA 95826
Headquarters: No.2 Jixia Road, Xiapu Industry Area, Beilun, Ningbo, Zhejiang 315807, China